Terms of Service

1. Project Assets and Storage:

Once a project is complete, all requested assets have been delivered, and final payment is received, we’ll keep your files (Figma designs, development versions, 3D files, images, etc.) for 30 days. After that, we’re not responsible for storing or providing them again.

2. Outsourcing and Team:

We may hire or outsource parts of your project (unless there’s an NDA). We’re still responsible for quality and delivery.

3. Payments:

We require an upfront payment and a final payment upon completion

Payments are processed via Stripe. We’re open to Wise or Deel if needed.

4. Project Start:

Your project officially starts when the first payment is made or on our agreed start date.

5. Client Inactivity:

If we don’t hear from you for two months, we’ll consider the project closed and completed unless we agree otherwise. We’re not obligated to deliver anything further.

6. Portfolio Rights:

We may showcase your project in our portfolio or on social media (even in progress), but we’re open to discussing timing if you’d prefer we wait until launch.

7. Design Changes:

Once you approve a design and it’s developed, further changes will require a new agreement or scope.

8. Scope Adjustments:

If we combine or adjust pages (e.g., merging two pages into one), it doesn’t mean less work was done—scope changes are part of the process.

9. Refunds:

Refunds are only possible within 10 days of the first charge, minus Stripe fees. After that, payments are non-refundable.

10. Liability & Warranties:

Our website and services are provided as-is. We’re not liable for damages resulting from site use or project outcomes.

11. Account Responsibility:

You’re responsible for managing your account and billing details.

12. Changes to Terms:

We can update these terms at any time. Continued use means you accept any changes.